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Terms & Conditions

Last updated: January 29, 2024

This website is operated by Moonah Technologies Inc. Throughout the site, the terms “we”, “us” and “our” refer to Moonah Technologies Inc. Moonah Technologies Inc offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - PLATFORM TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit/debit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit/Debit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through the website.

While every effort has been made to accurately represent the specifications and details of our products on our platform, we cannot assure that the display of any feature will be exact on your viewing device.

We reserve the right, though not the obligation, to restrict the sale of our products or services to any individual, geographic area, or jurisdiction, and may apply this right on a case-by-case basis. We also reserve the right to limit the available quantities of any products or services we offer. All product descriptions and pricing are subject to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product at any given time. Any offer for any product or service on this site is null and void where prohibited.

SECTION 6 - FEES

You agree to be responsible for the payment of and pay all fees. Fees for Moonah Services, as amended from time to time.

SECTION 7 - ACCOUNT SETUP

To use the Moonah's Services, you will need to register for a Moonah account (a "Moonah Account"), which includes the Digital Wallet(s), by providing your details, including your name, email address and a password, completing certain verification procedures, and accepting the terms of this Agreement.

By using a Moonah Account, you agree and represent that you will use the Moonah Services only for Business, and not on behalf of any third party, unless you have obtained prior approval from Moonah. Each customer may register only one Moonah account. You are fully responsible for all activity that occurs under your Moonah Account.

We may, in our sole discretion, refuse to open a Moonah Account for you, or suspend or terminate any Moonah Accounts (including but not limited to duplicate accounts) or suspend or terminate the trading of specific Digital Assets in your Moonah Account or the sending of Digital Assets from your Moonah Account. Please see Section 8 below for more information.

SECTION 8 - SUSPENSION, TERMINATION, AND CANCELLATION Moonah reserves the right to: (a) decline, hold, block, cancel, or reverse any transaction you have approved (even if the funds have been withdrawn from your Moonah Account), (b) suspend, limit, or terminate your access to any or all Moonah Services, and/or (c) immediately deactivate or cancel your Moonah Account for valid reasons.

If we decline to execute a transaction and/or suspend, restrict, or close your Moonah Account, and/or terminate your use of Moonah Services, we will (except where it would be illegal for us to do so) inform you of our actions and the reasons for the refusal, suspension, or closure. We will also, where applicable, provide you with the process for rectifying any factual mistakes that led to the refusal, suspension, or closure of your Moonah Account. In cases where we decline to complete a transaction and/or suspend your Moonah Account, we will remove the suspension or execute the transaction as soon as it is reasonably feasible once the reasons for the refusal and/or suspension are no longer present. Nevertheless, we are not obligated to permit you to reinstate a transaction at the same price or under the same conditions as the suspended, reversed, or cancelled transaction.

Despite the aforementioned terms, we reserve the right to suspend, restrict, or terminate your access to any or all of our services, and/or deactivate or cancel your account, without providing specific reasons, by giving you a two-month notice. You understand that our decision to implement certain measures, such as limiting access, suspending, or closing your account, may rely on confidential criteria vital for our risk management and security protocols. You acknowledge that we are not obliged to reveal the specifics of our risk management and security strategies to you.

If we suspend or close your Moonah Account or terminate your use of Moonah Services for any reason, we reserve the right to require you to undergo the processes detailed in Section 7 (Identity Verification) again before allowing you to transfer or withdraw Supported Digital Assets.

SECTION 9 - LIABILITY

If you are involved in a disagreement with one or more users of the Moonah Services (excluding Moonah itself), you acknowledge that neither we, nor our affiliates or service providers, nor any of our respective officers, directors, agents, joint ventures, employees, and representatives will be responsible for any claims, demands, and damages (both actual and consequential, direct or indirect) of any sort or nature that arise from or are in any way related to such disputes.

SECTION 9 - SECURITY

To access Moonah Services, you must create security credentials, including a username and password for account login. You are responsible for safeguarding the electronic device used to access Moonah Services and maintaining the security of your login details. This involves taking necessary measures to prevent loss, theft, or misuse of your device, ensuring it is encrypted and password protected.

Moonah only allows transactions using biometric WebAuthn for enhanced security, while account login is done with a password. We also offer Multi-Factor Authentication (MFA) for added security. Loss or compromise of your electronic device or login credentials may lead to unauthorized access to your Moonah Account by third parties and potential loss of funds and personal information.

You should avoid allowing remote access or sharing your device/screen with others while logged into your Moonah Account. Moonah will never request your passwords, 2-factor authentication codes, or seek remote access to your computer or account. Do not share your details for remote account access unless officially authorized. Always access your Moonah Account through our site for any transaction reviews or actions if you have doubts about the authenticity of a communication.

We are not responsible for losses due to compromised account login credentials not caused by Moonah. We are also not liable for any failure to adhere to the guidelines in this section or for not acting upon our notices or alerts.

Authentication and Verification: To access Moonah Services, users must provide an email address and create a password. Moonah facilitates enhanced security through biometric WebAuthn for transactions, while account access requires a password and offers MFA for improved security. Users are responsible for the safety and security of their electronic devices and credentials used for accessing Moonah Services. This includes safeguarding against loss, theft, or misuse of devices and ensuring they are password protected. Loss or compromise of your device or login details could lead to unauthorized third-party access to your Moonah Account, resulting in potential loss of funds and personal data.

Security Breach: If you suspect that your Moonah Account or any security details are compromised, or if you are aware of any fraud, attempted fraud, or other security incidents, including cyber-security attacks affecting you and/or Moonah (collectively, a "Security Breach"), you must:

Notify Moonah Support immediately via customers@moonah.app Supply precise and current information for the entire duration of the Security Breach; and You are required to undertake any measures that we reasonably deem necessary to mitigate or handle the Security Breach SECTION 10 - CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Information We Collect

We collect personal information that you provide to us such as your name, email address, and phone number when you submit a contact form or sign up for our newsletter. We also collect information about your visit to our website, including your IP address, browser type, and the pages you visit.

Use of Information

We use the information we collect to provide you with our services, respond to your inquiries, and send you marketing communications. We may also use your information to improve our website and to comply with legal obligations.

Protection of Information

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security measures such as SSL encryption to protect your data during transmission.

Disclosure of Information

We do not share your personal information with third parties except as required by law or as necessary to provide our services. We may share your information with our trusted partners who assist us in operating our website or providing our services.

Cookies

We use cookies and other similar technologies to collect information about your visit to our website. You may disable cookies in your browser settings, but please note that some features of our website may not function properly without cookies.

Your Rights

You have the right to access, update, and delete your personal information. You may also object to our use of your personal information for marketing purposes. If you wish to exercise any of these rights, please contact us using the information below.

Updates to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions or concerns about this privacy policy or our use of your personal information, please contact us at contact.

Our contact information is posted below:

Moonah Technologies Inc.

customers@moonah.app

8 The Green, Set R, Dover County of Kent, 19901 DE USA

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